Shipping, Returns, and Replacements Policy

SHIPPING POLICY

At Safe V, we are committed to delivering your products safely, discreetly, and efficiently.

Shipping Rates & Eligibility

Shipping is included in the final price of every product and kit — you pay only the price shown for your items, with no separate delivery charge at checkout.

No minimum order amount applies.

Order Processing

Orders are processed and shipped Monday through Friday, excluding U.S. federal holidays.
Orders placed before the daily cutoff are typically fulfilled and shipped the next business day.
Orders placed on weekends or holidays will be processed on the next business day.

Delivery Times

Standard shipping typically takes 4–5 business days from the date the order ships.
During peak seasons, delivery may take 4–8 business days.
Delivery times are estimates and not guaranteed.

Expedited Shipping

Safe V does not offer expedited shipping through SafeV.us.
Faster delivery options may be available via Amazon for eligible products.

Shipping Locations

Shipping is available only within the United States, including Alaska and Hawaii.
International shipping is not available at this time.

RETURNS & EXCHANGES POLICY

Due to the intimate and hygienic nature of Safe V products:

All sales are final.
Returns or exchanges are not accepted once delivered.
This policy protects the health and safety of our customers.

If you experience an issue with your order, please contact us within 30 days of purchase.

REFUNDS POLICY

If an order issue is approved after review:

Refunds are issued as store credit only.
Store credit does not expire.
Refunds to the original payment method are not provided, except where required by law.

REPLACEMENTS & PACKAGE PROTECTION

Safe V offers optional package protection at checkout through a third-party provider. Eligible cases include lost, stolen, or damaged packages.

If approved, the provider may replace the product or refund the item cost (excluding shipping and taxes).

Package protection is optional and may be deselected at checkout.

Environmental Commitment

Eco-conscious package protection options may support sustainability initiatives.

CONTACT INFORMATION

Safe V Customer Support

■ support@safev.us
■ www.safev.us