Shipping included
No separate delivery charge. No minimum order.
THE JOURNEY TO YOU
Choose a step to see what happens next.
01 / ORDER PLACED
Keep your order number and check your delivery address. If something looks wrong, contact us promptly so we can review the available options.
Open my Safe V accountNo separate delivery charge. No minimum order.
Including Alaska and Hawaii. International delivery is currently unavailable.
Typically 4–5 business days after dispatch; 4–8 during peak periods. Estimates are not guarantees.
LET’S FIND YOUR NEXT STEP
Tell us what you need. We’ll point you in the right direction.
YOUR NEXT STEP
Have your order number ready. Check any tracking link provided with your order, or ask our tracking team for help.
Please avoid sending payment card details in messages.
A CONVERSATION AWAY
Biky, our virtual assistant, is available 24/7.
Human support: Monday–Friday, 9 a.m.–5 p.m. ET.
GOOD TO KNOW
This page explains delivery support. It does not itself provide insurance or a guarantee against loss. If package protection is offered at checkout, review the provider’s terms before choosing it.
Keep the packaging and any useful photos, and contact support@safev.us with your order number. Report order issues within 30 days of purchase. Solutions are subject to review and the applicable policy.
Contact customer care as soon as you notice the error. An address change may not be possible once the parcel has entered the shipping process.
Read our Shipping, Returns and Replacements Policy for eligibility and resolution terms.
SAFE V · MADE FOR YOUR RHYTHM
